State licensed, factory trained scale mechanic. Installed, repaired, and performed preventative maintenance on a wide variety of mechanical and electronic scales. Followed standards set forth by government and industry in regards to calibration and repair procedures as well as providing proper documentation of work performed. Communicated all repair and calibration information to customer, as well as advised and educated customers on operation of scale systems. Utilized time management and organizational skills to plan and execute an efficient and workable daily schedule. Maintained proper tools and test equipment, and ensured adequate inventory of parts were available.
Filled role of Production Supervisor during final six months of employment until return of deployed colleague. Solicited and quoted new commercial printing accounts. Supervised up to a 10 person press and prepress crew in the setup and operation of printing press. Scheduled, supervised and performed preventative and routine maintenance on pressroom and prepress equipment. Worked in concert with Publisher, Plant Manager, and other department heads to ensure quality and efficient production. Maintained inventory of parts and materials, and place orders when necessary.
Led three person crew in setup and operation of printing press. Performed preventative and routine maintenance on press and auxiliary equipment. Provided proper documentation of all press runs and maintenance performed.
Processed electronic files of various commercial and in-house print jobs. Operated and maintained various pieces of prepress equipment including film imagers, film processors, plate burners and processors, and computer hardware. Verified quality of final printed product.
Provide first class customer service and ensure professional scale repairs and installation. Coordinate on site service as a result of direct customer interaction. Dispatch and supervise 5 field service technicians according to specific abilities. Review all service documents for further action, generate invoices for completed orders. Research, source, and order parts for repairs and inventory. Maintain compliance with government and industry standards and regulations. Participate in factory sales and service training with multiple manufacturers. Utilize industry specific CRM software for paperless field service.
Outdoors, travel, cooking, music, spending time with family
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